Payment Policy – Brotherhood of Humanity

At Brotherhood of Humanity, we’re committed to providing a secure, transparent, and convenient shopping experience for all customers. This Payment Policy explains the accepted payment methods, transaction procedures, and related terms for purchases made through brotherhoodofhumanity.com.

1. Accepted Payment Methods

We accept a variety of trusted and secure payment options to ensure flexibility and ease for our customers.

You may complete your purchase using any of the following methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • Digital Wallets: Apple Pay, Google Pay, Shop Pay

  • PayPal

  • Bank Transfer (where applicable)

  • Buy Now, Pay Later (if enabled) — via Shopify Installments, Klarna, or Afterpay (availability varies by region)

  • Gift Cards or Store Credit (if applicable)

All payments are processed in [USD] unless otherwise stated.

Note: Payment method availability may vary based on your location and device.

2. Secure Payment Processing

All transactions made on brotherhoodofhumanity.com are processed through secure, PCI-DSS–compliant payment gateways such as Shopify Payments and other authorized providers.

Your financial information (like credit card numbers) is encrypted during transmission using SSL technology and is never stored on our servers.

We take your privacy and data security seriously. For details, please review our Privacy Policy.

3. Payment Authorization & Order Confirmation

  • Your card or payment method will be charged at the time of checkout.

  • Once payment is successful, you’ll receive an order confirmation email containing your order details and receipt.

  • If a payment fails or is declined, your order will not be processed until the issue is resolved.

Brotherhood of Humanity reserves the right to cancel or hold orders that show signs of fraud, unusual activity, or payment discrepancies until verification is completed.

4. Taxes and Fees

Applicable sales tax, VAT, or GST will be calculated based on your shipping address and added at checkout in accordance with our Sales Tax Policy.

We do not charge hidden fees or surcharges beyond those displayed during checkout.
Shipping rates (if applicable) will be shown separately before final payment.

5. Currency Conversion

All transactions are processed in [insert base currency].
If you are purchasing from outside our primary operating country, your payment provider may apply:

  • Currency conversion fees, and/or

  • Exchange rate adjustments

We recommend checking with your bank or card provider for current conversion rates and fees.

6. Payment Plans or Financing Options

To make essential mobility and accessibility products more affordable, Brotherhood of Humanity may offer payment plans or financing options through third-party providers (e.g., Shop Pay Installments, Afterpay, Klarna).

Eligibility and terms vary by region and provider.
If you choose this option:

  • You agree to the provider’s payment terms, not those of Brotherhood of Humanity.

  • All inquiries or disputes regarding installment payments should be directed to the financing provider.

7. Refunds & Adjustments

Refunds are processed according to our Refund & Return Policy.

Once approved, refunds are:

  • Returned to the original payment method, and

  • Processed within 5–10 business days, depending on your financial institution.

If you used a Buy Now, Pay Later service, any refund will be applied to your payment plan balance.

8. Fraud Prevention & Verification

To protect our customers and business, we may use automated systems or manual checks to verify payment authenticity.
If your order requires verification, we may request:

  • Proof of identity

  • Billing address confirmation

  • Authorization from the cardholder

Failure to provide verification may result in cancellation of your order and refund of any charges.

9. Contact Us

If you experience any issues with your payment or need assistance completing your purchase, please contact our support team at:
📧 contact@brotherhoodofhumanity.com
🌐 www.brotherhoodofhumanity.com

Our customer service team is happy to assist you with any billing questions or payment concerns

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